Order Processing - Orders are prepared and shipped within 24–48 business hours after confirmation.
Delivery Timeline - Estimated delivery: 5–10 business days (France & International).
*Business days exclude weekends and public holidays.

Tracking Number - Your tracking number is sent automatically by email upon shipment.
If you don't receive it, check your spam/junk folder.

"Order Not Found" Status
If tracking shows "Order not found," the carrier hasn't activated tracking in their system yet. Tracking activation typically takes 3–5 business days after shipment.

No Tracking Updates - It's normal for tracking to remain unchanged for 2–4 business days. This indicates your package is in transit, not delayed.